You will see many new precautionary and sanitary procedures in place for the protection of our guests, stylists, and employees.
What to expect when you visit our salon:
IN THE MIDST OF COVID-19, WE WANT TO ASSURE YOU THAT WE ARE TAKING THE HEALTH AND SAFETY OF OUR CLIENTS, OUR STYLISTS, AND OUR EMPLOYEES VERY SERIOUSLY. THERE ARE MANY NEW SAFETY PRECAUTIONS AND SANITATION MEASURES THAT WE ARE IMPLEMENTING. BELOW IS AN OVERVIEW OF WHAT YOU CAN EXPECT WHEN YOU RETURN TO ELEVATE FOR YOUR APPOINTMENT.
THINGS TO KNOW BEFORE YOUR APPOINTMENT
YOUR STYLIST MAY REACH OUT TO YOU IN ADVANCE OF YOUR APPOINTMENT WITH MORE SPECIFIC INFORMATION RELEVANT TO YOU AND YOUR UPCOMING SERVICE. PLEASE PLAN TO ARRIVE ON TIME, BUT NOT EARLY.
THINGS TO KNOW BEFORE YOUR APPOINTMENT
YOUR STYLIST MAY REACH OUT TO YOU IN ADVANCE OF YOUR APPOINTMENT WITH MORE SPECIFIC INFORMATION RELEVANT TO YOU AND YOUR UPCOMING SERVICE. PLEASE PLAN TO ARRIVE ON TIME, BUT NOT EARLY.
- ALL CLIENTS, EMPLOYEES, AND STYLISTS WILL BE REQUIRED TO WEAR A MASK OR FACE COVERING WHILE IN THE COMMON AREAS OF THE SALON INCLUDING THE RECEPTION AREA AND SHAMPOO AREAS.
- IF YOU HAVE BEEN ILL OR AROUND SOMEONE WHO HAS BEEN ILL, PLEASE WAIT 14 DAYS TO SCHEDULE YOUR APPOINTMENT.
- YOU WILL BE ASKED TO SIGN A LIABILITY WAIVER PRIOR TO YOUR SERVICE. IF YOU WISH TO READ AND PRINT THE WAIVER IN ADVANCE, Download it here:
- Guests are not permitted to attend your appointment with you. Only the person receiving an appointment is allowed in the building. A caregiver/guardian is permitted to attend the salon with a client that is unable to attend their appointment alone.
- You are required to have your temperature checked and logged upon entering the building. Please be prepared that we are unable to service you with any symptoms or a High Temperature.
- Please See our updated pricing. We have been closed for 12 weeks due to the government mandate therefore many of you have missed 2 to 3 appointments. The amount of time and product along with restrictions and regulations will incur a definite price increase. Thank you for your understanding.
WHEN YOU ARRIVE TO THE SALON
- Please call or TEXT the salon at 734-676-3456 when you arrive and wait in the comfort of your car if possible. We will notify you When your stylist is ready for you to come in.
- Our beverage and refreshment bar remains closed at this time.
- For haircuts, please arrive with your hair freshly washed.
- Blow drys will be temporarily discontinued.
- For color services, do not arrive with root touch up spray on your hair.
- We may not be able to accommodate multiple services for clients in one visit. We will do our best to schedule your appointment at a time that works for you; however, please keep in mind that we are limited with times and availability.
- Stylists and employees are following strict sanitation and disinfecting procedures all day long. These procedures include but are not limited to frequent hand washing, disinfecting chairs, styling stations, and tools, disinfecting door handles and knobs, restrooms, and all high touch areas. Capes and smocks are one-time use only, per client.
- There are no returns on retail items.
- Please maintain social distancing at all times you are not being serviced. We have missed you, but will not be able to hug you or to chat as much as usual!